
Avatar offers various options with regards to shared and dedicated hosting solutions. All of our shared customers are provided with the following through our partner Rackspace:
Bandwidth
- 30 GB Monthly Data Transfer applicable to outgoing transfer only
- Multiple Tier 1 providers
Security - CISCO PIX 506E FIREWALL
- 40 Mbps throughput & 100 Mbps connectivity
- Dedicated, purpose-built security appliance delivers robust, enterprise-
class services
- Provides packet inspection and intrusion protection
- Includes 24x7 monitoring, rule changes and 1-Hour Replacement Guarantee
Load Balanced Server Farm
- Provides Layer 4 load balancing
- Includes 24x7 monitoring, rule changes and 1 Hour Replacement Guarantee
Server Software Maintenance
- Ongoing management and patching by certified Rackspace technicians
- Direct escalation path to Red Hat Level III or MySql Level III support technician for issues that cannot be resolved by Rackspace technicians
Backups
- Customized back-up routine, weekly full and daily incremental.
- Retention: 2 weeks