Hosting

Avatar offers various options with regards to shared and dedicated hosting solutions. All of our shared customers are provided with the following through our partner Rackspace:

Bandwidth

• 30 GB Monthly Data Transfer applicable to outgoing transfer only
  
• Multiple Tier 1 providers
  

Security - CISCO PIX 506E FIREWALL

• 40 Mbps throughput & 100 Mbps connectivity
  
• Dedicated, purpose-built security appliance delivers robust, enterprise-
  

class services

• Provides packet inspection and intrusion protection
  
• Includes 24x7 monitoring, rule changes and 1-Hour Replacement Guarantee
  

Load Balanced Server Farm

• Provides Layer 4 load balancing
  
• Includes 24x7 monitoring, rule changes and 1 Hour Replacement Guarantee
  

Server Software Maintenance

• Ongoing management and patching by certified Rackspace technicians
  
• Direct escalation path to Red Hat Level III or MySql Level III support technician for issues that cannot be resolved by Rackspace technicians
  

Backups

• Customized back-up routine, weekly full and daily incremental.
  
• Retention: 2 weeks